Caravan park firm under fire again as owners fight to have original terms met at Ayrshire site

A vacation park firm has as soon as once more come beneath hearth for allegedly utilizing ‘soiled ways’ to get static caravanners to comply with their phrases and situations.

Turnberry Vacation Park house owners Park Holidays have been accused of ‘additional improper doing’ since their U-turn again in September final yr, which noticed bosses enable dozen of householders to remain on web site after it was claimed caravanners had been informed to ‘improve or get out’.

A press release from Park Holidays on the time mentioned they'd honour any contracts from the earlier proprietor Bridge Leisure.

However now caravan house owners declare they're as soon as once more having to combat to have their unique phrases met.

Turnberry Holiday Park caravan owners at a meeting in Girvan last year
Turnberry Vacation Park caravan house owners at a gathering in Girvan final yr (Picture: Handout)

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Mary Miller, who beforehand organised conferences between affected caravanners, mentioned house owners got a booklet stating Park Holidays’ charges, and claims she was informed that by paying the charges they had been agreeing to Park Holidays’ license — a doc they haven’t seen.

She mentioned: “They mentioned by paying our charges — which we're obligated to beneath our licence settlement — that we've got agreed to Park Holidays’ licence, with out really giving us a duplicate of it.

“I mentioned I used to be paying beneath duress as I needed to pay as a part of my legitimate licence, and that I can't comply with a contract with out viewing it first.

“They mentioned they'd honour current contracts and clearly they’re not making an attempt to do this.

“It’s completely ridiculous that you just’re having to continually combat.

“I took that combat on board for these aged folks as a result of it wasn’t proper and I believed that might be the top of it.

“However they’re simply popping out with soiled, soiled ways.

“The answer is for them to agree that my license till 2031 remains to be legitimate and present, and for them to stay to the phrases of it.”

One other caravan proprietor, who wished to stay nameless, claims she was approached by a persistent salesman on the positioning who urged her to improve their household caravan or they’ll be ‘delay the park’ when their pitch settlement runs out.

She mentioned: “It felt like bully-boy ways.

“The GM [general manager] apologised for the way in which the salesperson spoke to us, however mentioned what he was saying was the truth is true.

“The entire expertise was terrible.

“We don’t need to go away as a result of we love the park, however we don’t like what the park’s turning into.

“The explanation we picked Turnberry Vacation Park was as a result of it wasn’t costly and we received informed on the time there was no-age restrict, so long as your caravan was nicely maintained and didn’t pose any danger by way of well being and security.

“Actually the contract we’ve received isn’t well worth the paper it’s written on as a result of they’re [Park Holidays] saying ‘nicely that’s their [Bridge Leisure’s] contract and never ours’.”

A Park Vacation spokesman mentioned: “Park Holidays UK will not be asking any vacation dwelling proprietor who purchased from the earlier park house owners to signal any contract which compromises their vacation dwelling’s tenure on the park.

“In different phrases, the unique web site licence settlement they signed which specified how lengthy their vacation dwelling might stay on the park is being honoured in full.

“The Park Holidays UK contract reinforces this, and easily particulars the corporate’s customary park guidelines to which all vacation dwelling house owners agree, and which is according to the wording within the mannequin contract offered by our trade physique, BH&HPA, and extensively used all through the parks trade.”

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