A Cowie man hit out at a safety firm after one among their vehicles was deserted at his driveway for nearly two months.
The automobile - full with the house safety agency’s logos - was left exterior Aaron Moison’s property because the starting of September, inflicting the 34-year-old some frustrations getting out and in of his driveway.
Mr Moison first contacted Verisure over the Mitsubishi automotive on 14 September asking for it to be moved and was locked in a back-and-forth with the corporate’s customer support staff.
When the Observer contacted the agency the automotive was lastly pushed away. However the firm turned down our request for a remark.
Within the two months it was left exterior Mr Moision’s house he says the automobile hadn’t moved with nobody coming to, leaving or interacting with it.
Mr Moison additionally burdened that he didn’t know anybody on the street who labored for Verisure.
He instructed the Observer: “I might nonetheless get out and in of the driveway so it wasn’t completely the tip of the world but it surely was a ache to need to reverse park past it and it simply takes that additional little bit of time.
“However if you’ve obtained two youngsters within the again sad after a protracted journey, it’s an additional factor to concentrate to and it’s only a little bit of an annoyance and hindrance to me.
“I’m extra aggravated that it’s fairly a easy factor to ask an organization of that dimension and whereas I perceive that the customer support staff don’t hold observe of these items, you’d count on them to have a greater understanding of their gear and vehicles sitting someplace for shut to 2 months.
“I simply don’t perceive why it took so lengthy to cope with as a result of shifting a automotive is one thing that occurs every single day so why ought to it get to this stage?
“It simply took up effort and time to cope with that shouldn’t actually need to be the case.”
In a response from Verisure on October 13, a member of their customer support staff stated she is “very sorry” that the problem hasn’t been resolved regardless of efforts to chase it up and says the problem has been “escalated” to administration to be handled by the native department.
The Observer contacted Verisure for touch upon this story, however didn't obtain a response at time of going to press.