Banking and credit score points attracted probably the most complaints to the Monetary Ombudsman Service (FOS) within the first half of this yr.
Some 44,200 complaints about banking and credit score have been obtained within the first six months of 2022, which was barely down on 46,220 complaints within the final half of 2021.
Inside the newest complete, present accounts have been behind probably the most gripes, adopted by bank cards.
Simply over a 3rd (37%) of banking and credit score complaints have been upheld in shoppers’ favour within the first half of this yr, which was down in contrast with 44% of those complaints being upheld within the final six months of 2021.
Individuals can take their criticism to the FOS if they can't attain an settlement with their monetary agency.
General, the service stated it obtained 72,978 complaints within the first half of this yr.
The figures additionally present a rise in complaints associated to pensions, insurance coverage and investments in contrast with the earlier half-year, whereas complaints about mortgages edged down.
Here's a breakdown of among the new criticism totals obtained by the FOS within the first half of this yr, with the share of complaints upheld in shoppers’ favour in brackets, adopted by the identical figures for the second half of 2021:
Banking and credit score, 44,200 (37%), 46,220 (44%)
Normal insurance coverage and safety, 17,530 (28%), 14,956 (30%)
PPI (fee safety insurance coverage) 747 (24%), 1,988 (21%)
Mortgages and residential finance, 3,658 (27%), 4,189 (24%)
Decumulation, life and pensions, 4,193 (26%), 3,552 (30%)
Investments, 2,427 (29%), 2,258 (25%).