A livid buyer has slammed a pub on TripAdvisor after they needed to name 72 instances to complain a couple of chilly breakfast. The diner claims they tried to get in contact with Brindley Farm in Eturia, Staffordshire, dozens of instances over 10 days to debate the Simply Eat order.
They stated that their meals arrived chilly, the toast was brown bread and never white like requested, the egg had no yolk and a drink was lacking. Posting to the assessment website, the patron wrote: "The customer support here's a shame. I am out of pocket - and no nearer, 10 days later, to fixing my order."
Brindley Farm has 1,470 TripAdvisor opinions, together with 761 'glorious' opinions and 191 'horrible' opinions. The venue has since suggested the shopper to take their grievance to Simply Eat, Birmingham Stay experiences.
In response to the assessment, the venue stated: "It is disappointing to listen to about your issue getting by way of on the cellphone. Please settle for our apologies for this. So far as your order is anxious, Brindley Farm can not refund Simply Eat orders - this must be accomplished by them.
"We're sorry your order wasn't fulfilled because it ought to have been and that you simply had been dissatisfied together with your breakfast as this isn't our ordinary normal.
"Please contact Simply Eat which is able to be capable to refund you in full."
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