Emergency companies had been phoned by a member of the general public to report the bus they had been ready on had pushed previous them, in a weird 999 name. Police Scotland has mentioned individuals ought to solely dial 999 within the case of an emergency, following the weird incident with summer season bringing an increase in calls to the police.
The pressure has reported receiving 34% extra calls in July 2021 than it did in January of that 12 months. This enhance in calls can place "distinctive demand" on name handlers, the pressure mentioned.
Nevertheless, chief superintendent Paul Wilson, the pressure's contact, command and management divisional commander, harassed that "regardless of elevated name demand, we wish to guarantee those who we're right here to assist and that we'll at all times reply to 101 and 999 calls with compassion and professionalism".
He reminded individuals: "The 999 service is for emergencies and will solely be used when there's a risk to life, suspicion that a crime is in progress or for every other severe incident that requires a right away police response.
"Calling 999 for non-emergencies might put lives in danger."
Police Scotland additionally cited an instance of a caller reporting a a blaze in a discipline through 999, who mentioned they didn't wish to contact the Scottish Hearth and Rescue Service a few small fireplace.
Chief Superintendent Wilson mentioned on-line reporting types had been additionally obtainable on the Police Scotland web site, which can be utilized for "a variety of incidents together with reporting misplaced property" however which additionally permit individuals to "report delicate issues similar to hate crime and harassment in confidence".
He added: "Individuals may use the Contact Us type on the web site moderately than calling 101. These types are assessed in simply the identical approach as a name to 101 and utilizing this kind ensures callers aren't saved ready for extreme intervals on the cellphone line throughout occasions of peak demand."
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