Dundee beautician awarded £2,100 from troubled beauty firm over unpaid wages

A Dundee magnificence salon linked to a troubled nationwide chain has been ordered to pay a former worker over £2,100 in unpaid wages and pension deductions after it was discovered to have withheld them unlawfully.

Pores and skin HQ was discovered to have made unauthorised deductions from Rachel Dingwall's wages and has been ordered to repay them in full by an employment tribunal. The corporate, based mostly within the former DP&L constructing in East Dock Road, despatched her a paycheque after she give up the job in January 2022 however did not make good on her last earnings.

Pores and skin HQ operated quite a few magnificence salons throughout the UK, however closed them down earlier this yr amid claims clients have been being charged for remedies they have been by no means capable of obtain. The Dundee department later rebranded as Pores and skin@ however has since closed down.

Miss Dingwall, who represented herself, instructed the tribunal that she started working for the agency in October final yr however give up in January. SkinHQ despatched her a last wage slip detailing her wages - however did not pay them on the final day of the month as anticipated.

Employment decide Russell Bradley discovered that SkinHQ had deducted £160.22 of pension contributions from her wages, however did not pay them ahead to pension supplier Nest. It later emerged that she had not been enrolled within the pension scheme in any respect, making the deductions unlawful.

Rachel Dingwall worked for beauty salon operator SkinHQ
Rachel Dingwall labored for magnificence salon operator SkinHQ (inventory picture) (Picture: inventory/Pixabay)

SkinHQ lastly enrolled her within the pension scheme on March 19 - practically two months after she left. However the decide mentioned Miss Dingwall's account was "credible" and, in a written abstract of the case, concluded that Miss Dingwall's declare of an illegal deduction of wages was "well-founded".

He awarded her £1947.49 in unpaid wages, together with a £338 revenue tax rebate, and £160.22 in unlawfully deducted pension contributions. In all, the previous magnificence employee was awarded £2,107.71.

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SkinHQ didn't reply to the tribunal's request for proof and didn't seem on the tribunal, held in Might. The Dundee department is amongst a number of which has acquired unfavourable evaluations on evaluations web site TrustPilot alleging that clients paid for remedies they didn't obtain.

Dundee Reside sought to contact the corporate by e mail, however makes an attempt to take action have been met with the error: "Your message wasn't delivered to information@skinhq.co.uk as a result of the handle could not be discovered or is unable to obtain e mail."

An automated response from the corporate on Fb added: "There was misinformation unfold on-line which has induced mass refunds & since then there have been a excessive variety of burglaries throughout our clinics. If in case you have any points please e mail information@skinhq.co.uk."

Miss Dingwall didn't reply to a request for remark.

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