CAB celebrates audit achievement

The Residents Recommendation Bureau West Lothian has lately been the topic of a rigorous audit of their providers and handed with flying colors.

The profitable appraisal by the by the Scottish Authorized Help Board makes them one of many only a few accredited info and recommendation suppliers within the West Lothian space.

The Nationwide Requirements Audit examined in nice element the processes and procedures concerned in offering high quality recommendation and data to folks throughout the group.

Chief govt, Karen Nailen, mentioned: “It is a vital achievement for the workers and volunteers of the Bureau and is affirmation of the truth that we proceed to supply the very best high quality of recommendation to our purchasers.

“Shoppers can take consolation that when contacting the bureau they are going to obtain glorious recommendation providers”

The Bureau gives a free neutral and confidential recommendation service to residents of West Lothian and may also help with client points, advantages, debt, employment, housing, relationships, tax, authorized points and utilities.

CAB can even assist with making use of for Common Credit score.

Assist to Declare is a devoted service from Residents Recommendation. It’s free, impartial and confidential. Name 0800 023 2581 (Scotland) 8am to 6pm, Monday to Friday.

You can too chat to an adviser on-line at cas.org.uk/helptoclaim (Accessible 8am to 6pm, Monday to Friday) with Common Credit score utility.

Yearly, devoted advisers assist 1000's of individuals get the assistance they’re entitled to.

Karen continued: “What we may also help with discovering out when you’re eligible for funds, filling in your utility, making ready you in your first JobCentre appointment and checking in case your first cost is appropriate.”

You possibly can apply for Common Credit score on-line, or in some particular circumstances, over the telephone or from residence.

What you’ll want particulars of your housing, revenue and financial savings, childcare scenario and some other advantages you could be getting.

To search out out extra about making use of for Common Credit score, go to citizensadvice.org.uk/scotland/advantages

Anybody on the lookout for assist from the bureau can name the recommendation line 01506 32977 or for an appointment name 01506 436132. E-mail Enquiries@CABWestLothian.casonline.org.uk. or go to www.cabwestlothian.org.uk.

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