A Scots girl was left stranded in Turkey after EasyJet cancelled her flight house hours earlier than boarding.
Caroline Daniels, from Newmilns in Ayrshire, was heading to the airport when she obtained a textual content message from the airline to say her flight from Bodrum to Edinburgh on Wednesday night time was cancelled.
The 53-year-old, who was on a solo vacation, was left to seek out her personal approach house after the airline informed her the following flight to Scotland on Saturday was full they usually could not get her on one other airplane.
NHS employee Caroline informed the Report: "I needed to name buyer providers they usually mentioned the following flight on Saturday was full they usually have been unable to get me on one other flight.
"They have been no assist. The individual I spoke to informed me if I needed to pay for one more flight to ensure it was economic system!"
Determined to get house Caroline needed to fork out one other £250 for a flight house with Jet2 on Friday night time.
She additionally needed to splash out on two additional nights at her lodge, further parking fees and racked up a £150 cellphone whereas whereas making an attempt to type out a brand new flight house.
She continued: "I managed to get one of many final seats on a flight house with Jet2 on Friday night time.
"Fortunately my lodge room was nonetheless obtainable, though I've needed to pay for that too.
"This was the primary time I've travelled alone and it was fairly scary not with the ability to get house.
"Easyjet do not appear to care about leaving passengers stranded."
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The airline informed Caroline to submit a compensation declare for additional prices and it might be assessed.
"To be informed that they will entry my declare with no promise of a refund may be very uncommitted", Caroline added.
"Fortunately I had the cash there to pay for this all however what if I did not have that cash? I do not know who you'll get house if in case you have obtained that money.
"It is simply been a complete nightmare."
An easyJet spokesperson mentioned: "We're very sorry that Ms Daniels’ flight from Bodrum to Edinburgh was cancelled. Whereas we notified prospects of their choices prematurely so they might rebook earlier than travelling to the airport, together with with various carriers to get them house as shortly as potential, we all know choices have been restricted on some routes presently and totally perceive the problem this may have precipitated for which we're very sorry.
"We additionally supplied prospects lodge lodging and advise prospects who're required to guide their very own that they are going to be reimbursed.
"Our crew in contact with Ms Daniels to apologise for her expertise and reimburse her for her bills. As soon as once more we're very sorry for the disruption precipitated.”
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