A mum claims she suffered a horrific allergic response to a pair of River Island heels that triggered clusters of painful blisters breaking out on her ft and landed her in hospital.
Donna Roberts bought the gold strappy sandals from the Surrey Quays purchasing centre, south-east London, to go together with her outfit for a good friend's celebration.
The 43-year-old wore the sneakers, which she discovered within the sale for roughly £30, to her pal's celebration in October - however simply three days later her ft broke out in agonising sores, in line with Hull Dwell.
At first, the mum-of-two thought new socks had triggered the response, however when the massive welts appeared after she placed on the heels for an additional event, she realised they had been the trigger.
Horrifying photographs present blisters effervescent up throughout her toes the place they enter the shoe and a painful purple welt on the flesh the place the strap sits.
The early years practitioner is now demanding solutions from the retailer concerning the contents of the material, that are listed solely as 'different' on the underside of the sneakers.
However Donna says that regardless of sending one shoe again for testing in January, and receiving a monitoring affirmation of supply, River Island declare to not have acquired it.
River Island mentioned the matter had been 'investigated internally' and claimed the product 'meets all vital compliance requirements'.
Donna, from Peckham, south London, mentioned: "I wore them to this celebration and every thing was wonderful at first.
"However then the center of the subsequent week I began to get itchy round my ankles after which regularly a purple ring got here round every ankle.
"It felt like tingling at first, like pins and needles, then my toes began itching and regularly blistering got here out.
"The next weekend I went to A&E as a result of the blistering had received so dangerous and it was actually hurting to place sneakers on they usually mentioned it was a extremely dangerous allergic response.
"I used to be sporting new socks so I assumed it may very well be these as a result of it was three or fours days later, so I did not even consider the sandals.
"Clearly the sandals aren't one thing I would put on every single day so the subsequent time I wore them was Christmas Day.
"I had them on for about two hours and I began itching and regularly the rash got here up on my ankles once more - you'll be able to see they're an ideal ring of the place the straps had been throughout my toes and ankles.
"That is once I realised it was the sandals as a result of it was rapid this time after which it simply saved progressing. I am sure it was the sneakers.
"Boxing Day I spent on the hospital and my birthday is the twenty eighth [December] so I nonetheless had all blistering then and that spoiled my birthday as nicely."
The mum was initially handled with oral steroids at Queen Mary's Hospital A&E in Sidcup, south-east London, in October the place docs confirmed she had a extreme allergic response.
After the itchiness initially subsided, it returned with a vengeance a number of days into her taking the steroids as she suffered an additional allergic response to the tablets.
The next response triggered her to interrupt out in rashes throughout her physique.
It regularly calmed as soon as Donna stopped taking the steroids and her wounds lastly healed a number of weeks later in November.
However her 'nightmare' ordeal wasn't over but - as she unknowingly made the error of sporting the heels once more on Christmas Day and blisters bubbled up immediately.
Because of her earlier response to the oral steroids docs as an alternative prescribed her a cream to deal with the agonising welts on her toes and ankles.
These took even longer to heal - scabbing and painfully peeling within the course of.
After contacting River Island's customer support crew in January, a crew member apologised and requested her to ship the sneakers to their security division to be examined.
Donna mentioned: "I used to be a bit reluctant to ship the sneakers again as a result of I wished to know what was in them they usually could not inform me that - it simply says 'different' for the supplies on the shoe.
"I mentioned 'I am going to ship one again as a result of if you cannot give me solutions then I need to get it examined myself'.
"I despatched it again and heard nothing for about two weeks so I received in contact once more and needed to chase them up once more after that - they have been actually dangerous at getting again to me.
"They mentioned their distribution centre mentioned they hadn't acquired it. I checked out my monitoring and despatched them my proof of postage, which mentioned it had been delivered to them.
"I am nonetheless asking them now 'have you ever received the shoe, did you discover it?' they usually simply do not reply.
"It is only a little bit of a joke. I have not even had a refund for the price of the sneakers they usually're simply attempting to fob me off actually now I feel.
"I simply need to know what's in them - I have to know as a result of I clearly do not need to put one thing that incorporates that on my pores and skin once more."
The criticism has now been handed onto River Island's claims handlers as a result of severity of the accidents and the difficulty of the misplaced shoe, however Donna claims she is but to listen to from them.
She stays at loggerheads with the corporate to get solutions concerning the materials of the sneakers and is asking for any parts that may trigger allergic reactions to be listed on vogue merchandise.
After being left with marks on her ft from the excruciating reactions, the mum-of-two has shared photographs of her blistered ft to warn different buyers.
Donna mentioned: "I store at River Island very often and my daughters, that is the scary factor however this has positively put me off the sneakers there.
"I am in all probability a one off however nonetheless certainly that should not occur to anybody and if it might trigger a response like that then there ought to be a warning or one thing.
"Now with meals allergic reactions every thing must be listed so why is it completely different with supplies? They do not even appear to know what's in them themselves."
A River Island spokesman mentioned: "The well being and well-being of our clients is paramount. The matter in query has been totally investigated internally and we are able to verify that this product meets all vital compliance requirements."